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My antivirus software is causing problems downloading or writing the N2A image, what do I do?

Last Updated: Mar 15, 2016 11:14PM EDT

Some antivirus software sees the N2A image as a threat even though it is not and the antivirus software will stop your download and not let you save the image file.

If your antivirus software is doing this, please turn it off just long enough to download the image and then turn it back on. This should take care of the problem.

For example, if you are having issues writing the downloadable image to an SD card because you have Avast antivirus installed, please try the steps below to fix the issue.

-First open the Avast antivirus program
-Click on Real - Time Shields
-Choose File System Shields
-Click the button that says Stop and then select 10 minutes

This process will disable your Avast anti virus just for programs and just long enough to get the image up and running. As soon as you complete the process you only have 10 minutes to start writing process of the image. You don't have to finish the writing process in 10 minutes you only have to start it.  

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